Tag: accountability

How to Successfully Clarify Employee Roles

Over the last several months I have seen two common patterns that are certainly costing company growth and profits. First, CEOs recruiting for critical positions are not performing their due diligence to clearly define the roles they are trying to fill and what success will look like. Second, there is much confusion inside companies as to roles and responsibilities (particularly at the leadership level) and few accountability standards in place to see that roles are functioning well. This is costing most business significant growth and profitability.

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Increase Accountability

Accountability is a culture, process, and systems issue. After conducting many surveys about corporate culture, the number one issue we have found across the organizational spectrum is “accountability.” In general, we find that employees do not think they or their colleagues are effectively held accountable for their responsibilities and actions. I have found that accountability is typically weak among partners, owners, and executive teams, usually because these groups allow relationships to take precedence over the best interests of the organization.

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Lessons Learned From Jackson Memorial Hospital

I recently read an article in the Miami Herald “Jackson’s Sinking Finances Could Require Cuts” published on January 31. This article and others I have read in the past highlight a clear pattern that has emerged about Jackson. Jackson Memorial Hospital (JMH). JMH has the same issues that are common amongst organizations with cash flow…

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Accountability and Championship Teams

The true test of your team’s commitment and buy-in to its goals is accountability. Without accountability teamwork breaks down. Sports teams provide us with a great look at what happens when a team is working right. Have you ever noticed that the players on championship teams hold each other accountable? They will not stand for…

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