Profit Leak 2 — Is Poor leadership Holding Your Company Back?
Gallup, Inc. recently updated their well-known State of the American Workplace Report. From 2010-2012 they surveyed 25 million employees in 189 different countries and 69 languages, asking them their famous 12 questions for measuring employee engagement. The results essentially showed that only 30% of all workers could be referred to as “Engaged Employees”. Engaged employees work with passion and feel a profound connection to their company. They drive innovation and move the organization forward. The scary part of the survey results was that these were the best results ever, and that the improved statistics were still ugly.
According to Gallup, essentially 70% of today’s workforce is being paid to be “not engaged” or “actively disengaged.” A staggering 52 percent of employees are “not engaged”, meaning they essentially do just enough so they won’t get fired, but not more. The remaining 18% who are “actively disengaged” employees aren’t just unhappy at work; they’re busy acting out their unhappiness. Every day, these workers undermine what their engaged coworkers accomplish.
What is clear by findings, leadership is causing the 70% who are “not engaged” or “actively disengaged.” The evidence is supported by the fact that the 70% was not spread equally across companies and there also were differences within the companies. The primary difference was to whom those employees reported. This is important because when employees you have invested in are not engaged, you get less return on your investment.
By allowing poor leadership, you are deciding that the person designated to lead has more to offer than everyone else put together … a fool’s bet. Your inept leaders cause everyone around them to perform at lower levels, and you lose access to a lot of great ideas. People are less apt to willingly give extra effort. So if you have leaders on your team that is not able to get top performance out their teams, stop harassing the front-line people and address your real issue … leadership.
If you are interested in a addressing your “profit leaks,” let’s schedule a time to further discuss your business and how we might work together to patch up your leaky bucket. Call us for a FREE consultation (305) 722-7213.