Tag Archives: Activate Group Inc
Focusing on the Core
I recently read a white paper entitled “The Focused Company”, produced by Bain and Company. As a business coach, I have found that while most clients understand the importance of prioritization and focusing, they fail to achieve either. Why does …
Inject Process Excellence into the Art of Selling
Standards and processes permeate nearly every functional area in business, from accounting, finance and operations to IT, human resources and now, even marketing, and for good reason. Processes and standards enable management to control the controllable so they can focus …
Chief Emotional Officer (CEO)
Darren Hardy, Publisher of Success magazine, hit the nail on the head in his blog post Becoming the True CEO of Your Company. The essence of the article addressed one of the biggest issues I see in most companies: “For …
Find, Track & Develop the People Who Refer Your Business
In my prior blog post, “Six Keys to Successfully Manage the Growth of Your Business,” I enumerated the six keys to successfully managing the growth of your business. Let’s take a more in-depth look the second item on the list …
Six Keys to Successfully Manage the Growth of Your Business
Most business owners want to manage their growth so it is profitable, cost – effective, and does not over extend their cash resources. For many business owners, managing profitable growth remains an elusive goal. Most lack a plan, are not …
Two Words That Will Help You Close More Sales
There are many skills salespeople need to learn to be successful. In teaching these skills to my sales leadership coaching clients, I have found that there are two words that many salespeople fail to understand: sympathy and empathy. Not knowing …
Is Customer Loyalty in Your Strategic Plan?
In his book, Customer Satisfaction is Worthless: Customer Loyalty is Priceless, Jeffrey Gitomer said, “Satisfaction is no longer the acceptable measurement of customer service success”. This is the reality of business today: No matter how satisfied you think your customers …
3 Secrets of Star Sales Managers
In my years as a sales management coach, I have encountered every type of sales manager. From the newbie manager who was promoted because he/she had the best sales record, to the MBA sales-trainer-turned-manager. Yes, I have seen them come …
4 Keys to Better Collaboration
Collaboration is absolutely essential if you want to build an innovative company that thinks creatively and adapts to change in the marketplace. As an executive leadership consultant, I see many team leaders struggle with building and supporting an environment that …
Have You Googled Your Employees Lately?
A business acquaintance of mine recently told me a story that illustrates the reality of life in this digital age. He met with a potential vendor for his business and vaguely recognized one of the salespeople. He had met her …
