Archive for the ‘Motivation’ Category
Friday, May 11th, 2012
We all want to see 100 percent effort in our workforce every day, but most of us struggle to achieve that level of motivation. Maybe you’ve tried motivational speakers and management trainers, and maybe you’ve even told everybody what you expect, and still experience the same mediocre results.
If you continue to throw the same old solutions at motivation problems, you are going to get the same old bad results. I suggest that you first need to define your problem correctly and then decide if you are willing to do what it takes to solve it.
I hate to tell you this, but in organizations that lack motivation, the issue usually lies within the C-suite (CEO, President, COO, CFO, etc.). Basically, leadership has not created an environment that is conducive to engagement and motivation. As an executive leadership coach, I’ve worked with many C-level leaders and have seen first-hand how their beliefs (many of them misguided) are preventing them from properly motivating the team to get the results they are after.
Myth #1: Information should be shared on a need-to-know basis.
Even people at the management level struggle with this belief and for the life of me I cannot figure out why anyone would want to hide such crucial company information like strategic goals and milestones from the team. They need to see the big picture if you want them to color their part!
Holding information doesn’t help you control people, it only downgrades them. Strategy is certainly not for the executive team only.
Myth #2: More training will solve the problem.
Usually when leaders throw more training at what they think is the problem, the real issues start bubbling to the surface. Training can only maximize performance within the existing system. If the entire process is constrained then the training will fail to get results.
Myth #3: I do not need to motivate my top performers.
Imagine your company is a jigsaw puzzle. The key to building the puzzle is having all the pieces. Suppose you as an employee have only half the pieces to the puzzle. You’ll never have the satisfaction of seeing the entire finished result. In other words, there is no sense of progress and no way to know what you have contributed towards the goal. Since you do not understand the goals, you believe that in the grand scheme your job is not that meaningful to the whole puzzle. How hard would you work?
All employees—especially top performers—need development, information and motivation.
So many leaders subscribe to these myths and the results are frustration, mistrust and misunderstanding between management and subordinates, which results in mediocrity. When you see mediocrity in your company, you have to look at belief systems and activities that are not supporting the outcomes you want. Usually it is the first that leads to the second.
Howard Shore is an executive development coach who works with companies that need leadership development and strategic business coaching. Based in Miami, Florida, Howard’s firm, Activate Group, Inc. provides leadership and management coaching to businesses across the country. To learn more about executive leadership coaching through AGI, please visit www.activategroupinc.com, contact Howard at (305) 722-7216 or email him.
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Tags:Activate Group Inc, executive leadership coach, Howard Shore, motivatetop performers, Motivation, myths that kill motivation, organizations that lack motivation, people at the management level, Training can motivate top performers
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Monday, April 2nd, 2012
Motivation develops internally from a desire to achieve goals that are important to both the individual and the company. It is the force that prompts action. If you are having trouble motivating your team to achieve your goals, you are probably failing to understand theirs.
While pay, benefits and working conditions are important, research shows that they have no long-term effects on motivation. The things that do have an effect are recognition, sense of achievement, growth, participation, challenge and identification with the company’s goals and vision.
In spite of these facts, executive leaders and managers still use fear and incentives as motivational tools. Fear can be highly motivating, but does not produce positive results for any length of time. Incentives, on the other hand, are positive motivators—rewards in exchange for specific behaviors, but also have diminishing returns as employees expect fair compensation based on their contributions. Eventually, a disconnect forms between what the employee desires and what the employer is willing to pay.
Here are 9 ideas proven to provide for long-term motivation:
- Outline a clear vision. Identify your company and department goals and objectives. Make sure everyone understands how to help achieve those goals.
- Give regular compliments. Make an effort to compliment each of your direct reports on (at least) a weekly basis.
- Prioritize employee development. Make employee development and retention a primary objective of each manager and executive leader, and reward their success accordingly.
- Ask for input. Ask employees for advice in areas where they have expertise.
- Include employees in goal setting. Involve everyone at all levels in goal setting and strategic planning, particularly if they are responsible for the results.
- Treat everyone with dignity and respect. Pretty self-explanatory.
- Stand behind your employees and back their decisions. Also, let employees learn from their mistakes.
- Listen. Take time to listen carefully to other people’s interests, opinions, concerns and goals.
- Encourage employees to expand their comfort zone. Help them look for new ways to meet their personal goals and expand their skills.
What motivates you? What does that tell you about how you can effectively motivate your employees?
Howard Shore is an executive leadership coach who works with companies that need leadership development and business management coaching. Based in Miami, Florida, Howard’s firm, Activate Group, Inc. provides strategic planning and management coaching to businesses across the country. To learn more about executive leadership coaching through AGI, please visit www.activategroupinc.com, contact Howard at (305) 722-7216 or email him.
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Tags:achieving goals, business management coaching, clear vision, Coaching in South Florida, company’s goals, company’s vision, desire to achieve goals, Executive Coach, executive leadership coach, Howard Shore, leadership development, Motivation, teams achieving goals, What motivates you
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Monday, February 6th, 2012
An employee survey conducted by Deloitte found that only 20% of employees are engaged in their work. That disengagement is costing the U.S. economy about $300 million a year in lost productivity. Think about it. When an employee becomes severely disengaged, they have basically “quit and stayed” on the job. They stop performing. They just don’t care. But you keep paying them.
A recent study from The Ken Blanchard Companies on Employee Work Passion attempts to pinpoint the origin of employee disengagement and identifies 12 key factors that create employee engagement (a little reverse engineering). I have summarized below, but do check out the full story on their site.
- Autonomy. Are employees empowered to make decisions about their work and tasks?
- Meaningful Work. Do employees know that their work matters?
- Feedback. Do employees know where they stand regarding their performance?
- Workload Balance. Too much work and not enough time are de-motivating. Big time.
- Task Variety. Some people prefer a minimal number of tasks to repeat. Others need variety.
- Collaboration. Do your structure and policies foster cooperation?
- Performance Expectations. People want to know what is expected of them.
- Growth. Do employees believe your company fosters opportunities for career growth?
- Fairness. Are decisions and rules fair and equitable?
- Rewards. Are rewards and compensation commensurate to effort and results?
- Connectedness with Colleagues. Are co-worker relationships rewarding?
- Connectedness with Leader. Everyone wants a positive, productive relationship with the leader.
As an employee, do you agree? As a leader, do you think your company is doing a good job of providing an engaging work environment?
Howard Shore is a business growth expert who works with companies that want to maximize their growth potential. To learn more about how an executive coach, management consultant, leadership training, or business coach can help your team with employee engagement, please visit his website at www.activategroupinc.com or contact Howard Shore at (305) 722-7216 or email him.
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Tags:Activate Group Inc, Business Coach, Deloitte, employee engagement, Employee Work Passion, Executive Coach, Howard Shore, only 20% of employees are engaged in their work, providing an engaging work environment, stop performing, The Ken Blanchard Companies
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Wednesday, January 18th, 2012
The first step in successfully executing a goal is to state it properly. A well-stated goal clearly explains what you are trying to achieve and in what time frame. A well-stated goal is the foundation of an effective business action plan. An acronym that is commonly used to define a properly stated goal is SMART:
- Specific
- Measurable
- Attainable
- Realistically High
- Time-based
While these criteria seem simple, they can be difficult to perfect. Allow me to summarize briefly what each of these criteria means:
Specific. Fuzzy goals are destined for failure. For example, “We are going to establish a new training program for our supervisors by 10/1/XX.” You are not defining what you want your supervisors to learn.
Measurable. How do you know when the goal has been achieved? State the goal in a way where this is clearly described. For example, “We are going to increase the frequency of meetings with our hourly staff.” How often will you meet and what will be discussed?
Realistically High. Goals must be lofty enough so you challenge yourself but still realistically attainable. In other words, you don’t want to trip over them. If the goal is too low/easy it will not motivate extra effort, but if it is too high no one will take it seriously because it seems out of reach.
Time-Based. What is the time frame for completing this goal? Set a deadline so the goals aren’t just floating out there for years.
Here is an example of a SMART goal:
Get 10 appointments with decision-makers in the hospitality industry that employ more than 250 people and are located within 50 miles of Miami area by the end of the quarter.
Take a few minutes a write a SMART goal for yourself—personal or professional. Work to refine it until it encompasses all the above criteria.
Howard Shore is a business growth expert who works with companies that want to maximize their growth potential by improving strategy, enhancing their knowledge, and improving motivation. To learn more about him or his firm please visit his website at www.activategroupinc.com or contact Howard Shore at (305) 722-7216 or email him.
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Tags:Activate Group Inc, Business Coach, business growth expert, completing goals, Executive Coach, goals, How do you know when the goal has been achieved, Howard Shore, SMART goals, successfully executing a goal
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Monday, November 21st, 2011
I like motivational quotes, especially those attributed to highly successful entrepreneurs. The other day I was reminded of this one from Anita Roddick, the English entrepreneur and founder of The Body Shop:
“Passion persuades.”
Simple and true. The greatest salespeople I have ever seen are the ones who are truly passionate about the product they sell. Okay, maybe assembly-line equipment or fiber-optic cables aren’t their passion in life, but they find something special in their product and sell it with passion.
Are your people passionate about your product? If not, how can you inspire that passion by helping them discover what is truly special about it?
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Tags:Anita Roddick, Are your people passionate about your product, greatest salespeople, Passion persuades, sell it with passion, successful entrepreneurs, truly passionate about the product they sell, Where’s your Passion?
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Wednesday, November 9th, 2011
As leaders, we are trying to make the whole organization equal to more than the sum of its parts. In today’s business environment, it is essential that we find ways to make our organizational resources more productive. In many organizations, the most prominent and expensive resource we have is our people. As a result, a lot of time is spent on creating processes and conditions that drive and motivate our employees.
Over the years, I have noticed leaders trying many ways to motivate their people to higher levels of performance. Even the best leaders have experienced the frustration of leading someone who seemed to refuse to live up to expectations. The fact is, the leader was not recognizing that motivation develops internally from a personal desire to achieve goals that are important both to the individual and to the organization. Motivation is the force that prompts you to take action. While pay, fringe benefits, and working conditions are important, research has shown that absence of these factors produces a lack of motivation, but their presence has no long-range motivational effects. The long-range motivation factors are recognition of a job well done, sense of achievement, growth, participation, challenge, and identification with the company’s goals and vision.
Here are a few ideas to apply in your business:
- Make an effort to compliment each of your direct reports on at least a weekly basis. If you cannot do this, then you need to look in the mirror, as you are probably causing negative performance.
- Make employee development and retention a primary objective of each manager and leader and reward results accordingly.
- Involve everyone at all levels in the goal-setting and planning processes, particularly if they are responsible for the results.
- Establish robust performance management systems that involve a continuous, timely, and constructive basis and a fair and equitable compensation program.
- Let people know what is expected of them, and do everything you can to make them successful.
- Develop a “servant leader” attitude. Be there for your people rather than having them there for you.
- Make sure that everyone knows how they contribute to the overall vision.
- Treat everyone with dignity and respect.
Howard Shore is a business growth expert who works with companies that want to maximize their growth potential by improving strategy, enhancing their knowledge, and improving motivation. To learn more about him or his firm please visit his website at www.activategroupinc.com or contact Howard Shore at (305) 722-7216 or shoreh@activategroupinc.com.
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Friday, October 14th, 2011
Knowing the individuals that work for you and knowing their goals will make it easier for you to motivate them. Making sure they are in the right place and involved in the right tasks for them will help project completion and help your business to run smoother overall. Take the time to know and understand their strengths and weaknesses so that their performance reaches top levels. If your people feel that they have reached their own goals and the company’s and are properly recognized for doing so, they will continue with that upward momentum. If you find you have people that are apathetic about reaching not only company goals, but their own, find out why.
Here are some things to remember when it comes to motivating your people:
- To motivate someone you have to understand what is important to each one of them.
- Are the intrinsically or extrinsically motivated?
- Are their goals as high as your goals for them?
- Do they have an action plan to achieve their goal?
- Ask them to show or explain it to you.
- Help them see whether their detailed action plan to achieve their goal makes sense.
- Has the action plan been working so far? If not, help them see what you see.
- Once you are both at the same place ask them if they want their goal bad enough that they would be willing to try something new.
Remember, we can only motivate someone when they feel they are achieving their own goals. They will accept our advice when they see they are off course and believe they need help. You have to help them see and they have to agree they need help. Otherwise everything you say is white noise. As soon as you walk away they go back to what they were doing.
Howard Shore is a business growth expert who works with companies that want to maximize their growth potential by improving strategy, enhancing their knowledge, and improving motivation. To learn more about him or his firm please visit his website at www.activategroupinc.com or contact Howard Shore at (305) 722-7216 or shoreh@activategroupinc.com.
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Tags:achieving their own goals, Activate Group Inc, business consultant, business goals, business growth expert, business to run smoother, Executive Coaching, Howard Shore, increasing motivation in workplace, Motivating Your People, performance reaches top levels
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Wednesday, October 12th, 2011
In today’s business environment, it is essential that we find ways to make our organizational resources more productive. In many organizations, the most prominent and expensive resource we have is our people. As a result, a lot of time is spent on creating processes and conditions that drive and motivate our employees.
A lot of research has been conducted over the years to identify the factors that have the most dramatic impact on productivity. While pay, fringe benefits, and working conditions are important, research has shown that absence of these factors produces a lack of motivation, but their presence has no long-range motivational effects. Long-range motivational factors are recognition of a job well done, sense of achievement, growth, participation, challenge, and identification with the company’s goals and vision.
Here are 15 ideas proven to provide for long-term motivation:
- Create a clear vision. Identify the organization’s mission and goals, and make sure that everyone understands the rationale behind them and how they contribute toward achieving them.
- Clearly communicate departmental objectives, and solicit input from your employees on what they can do to help achieve them.
- Make an effort to compliment each of your direct reports on at least a weekly basis.
- Make employee development and retention a primary objective of each manager and leader and reward their success accordingly.
- Ask employees for advice in areas where they have expertise.
- Involve everyone at all levels in the goal-setting and planning processes, particularly if they are responsible for the results.
- Let people know what is expected of them, and do everything you can to make them successful.
- Develop a “servant leader” attitude, and be there for your people rather than having them there for you.
- Treat everyone with dignity and respect.
- Stand behind your employees and back their decisions.
- Show the courage to let your employees learn from their mistakes.
- Take time to listen carefully to other people’s interests, opinions, concerns, and goals.
- Meet individually with your employees; help them clarify their personal goals and values; and assist them in identifying the skills they need to achieve their goals.
- Find ways to enrich the jobs of your employees by increasing their authority or span of control.
- Encourage employees to expand their comfort zone.
Howard Shore is a business growth expert who works with companies that want to maximize their growth potential by improving strategy, enhancing their knowledge, and improving motivation. To learn more about him or his firm please visit his website at www.activategroupinc.com or contact Howard Shore at (305) 722-7216 or shoreh@activategroupinc.com.
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Tags:Activate Group Inc, business growth expert, C-level, Clearly communicate departmental objectives, coaching, company’s goals and vision, dramatic impact on productivity, Executive Coach, goal-setting and planning processes, Howard Shore, improving motivation, improving strategy, long-range motivational, long-term motivation, organizational resources
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Friday, September 23rd, 2011
Procrastination is the enemy. In every facet of your life there are deadlines that need to be met. Whether it’s a work project, school project, when your bills are due (yes, those are deadlines too), they are in place for a reason. It’s not called “get it to me when you feel like it” line, so why do so many people treat it as such? The very definition of deadline is the time by which something MUST be finished or submitted. Nowhere in that definition does it say, “But it’s alright if you don’t.” If you procrastinate and miss the deadline on a school project, you may fail that course. If you procrastinate in paying your bills and continually miss the deadlines for paying you will end up sitting in the dark. If you don’t meet deadlines on work projects, what do you think the next step will be? You will probably be looking for another job.
When we go into companies and start enforcing goals and deadlines there is inevitably someone who seems to look at deadlines more as guidelines. I just had that happen recently. Someone in a department was demoted because she could not meet the goals and deadlines of the department. Even when she was demoted she continued to miss them as the new supervisor would enforce them. It became a huge problem and the employee started trying to make it look like the new boss had it out for her and the supervisor was the problem. The reality was the past culture and this person’s mindset was that deadlines and goals were only guides and she was so used to missing them, making excuses and that being acceptable, that she could not wrap her head around that deadline was the minimum standard.
Deadlines have to be enforced as well. If you allow your employees to constantly turn things in late with nothing but a slap on the wrist, then why would their habits change? Meeting deadlines is easy enough to do with prioritization and focus. Figure out what the priorities are and focus on them. You have to stop being apathetic about mediocrity and plan to succeed. Those deadlines won’t be so hard to meet if the plan is to climb the corporate ladder rather than waste away at the bottom.
Howard Shore is a business growth expert who works with companies that want to maximize their growth potential by improving strategy, enhancing their knowledge, and improving motivation. To learn more about him or his firm please visit his website at www.activategroupinc.com or contact Howard Shore at (305) 722-7216 or shoreh@activategroupinc.com.
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Tags:Activate Group Inc, Business Coach, business growth expert, Deadlines have to be enforced, Executive Coach, Executive Coaching, Howard Shore, improving motivation, not meet the goals and deadlines, plan to succeed, Procrastination is the enemy, start enforcing goals, start enforcing goals and deadlines, Stop Procrastinating
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Sunday, June 26th, 2011
By Howard Shore
Are you taking the right actions to drive people performance? Are you taking enough time to really understand who the underperformers are? I have found that there are three simple steps to driving people performance and most organizations are not doing them well. (more…)
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Tags:Activate Group Inc, Driving People Performance, Driving performance in organization, Establishing High Standards, five reasons why someone may not perform, high-performance organization, Hold People Accountable, how much growth is expected, Howard Shore, Identify the Reason for Underperformance, lack of talent, misguided belief systems, proper training, salesperson, set standards, why is this person not performing
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