Monthly Archives: February 2012
3 Things Great Leaders Never Do
Great leaders have a lot in common. I have been reading Great by Choice (Jim Collins), which discusses the personality traits common among the most successful CEOs in the country. Things like goal setting, creativity and healthy paranoia are highlighted. …
Human Capital Management Training: Change
Change management is a crucial part of an effective human capital management strategy and one of the least understood. If you are in human resources or business leadership and need to understand how to effectively manage change in your organization, …
Why Phone Calls Are Better Sales Techniques Than Handshakes
Some salespeople swear by networking. They hang their hat on it as their primary sales technique. They go to every networking event they can find hoping to run into a few key decision-makers. Here’s the scenario: They attend an event …
Stop Wasting Time! Avoid These 12 Things
Your time management habits need to be improved. I’m not trying to single you out, but seriously, most of us could improve the way we manage our time. Especially leaders. In my long tenure as a leadership coach and trainer, …
POLL: What is the most important part of your business strategy?
Take our quick poll and tell us which of these five areas of your business strategy is the one you feel will have the biggest impact on your company’s success this year. Talent Acquisition and Retention Marketing/Communications Sales Technology New …
Presidents Who Were Also Businessmen
Since we celebrate President’s Day today I thought it might be interesting to pull up a little business trivia about some of the past leaders of our republic who were also business leaders. And they did it all without the …
How Your Inefficiency Gives Your Competitors a Pricing Advantage
Could your competition have a cost structure that gives their business strategy a competitive edge over you? If you are operating inefficiently the pricing you offer customers will reflect it. There are three main areas where inefficiency could be directly …
Why Your Customer Service Sucks
Customer service is the new luxury. I’m convinced that the company that owns the voice of the customer and uses it to build an organizational culture that focuses on delighting the customer through uncommon service strategy will own the marketplace. …
A Business Consultant’s Take on Creativity and Success
Right now I am engrossed in Jim Collin’s newest book Great by Choice. As a business consultant and unapologetic fan of Jim’s work, I recommend that every business leader read this book. For those who are currently too buried in …
