Archive for November, 2010
Tuesday, November 30th, 2010
By Howard Shore
It is business planning season again, the time when people and companies put together their plans and budgets for next year. Some are very happy because they met their overall goals this year, while others are dissatisfied with their performance. Ironically, most of those that achieved their goals did not achieve them the way they planned. You might go so far as to say they achieved them by accident. Some call it luck or taking advantage of opportunities that suddenly presented themselves. While it is true that we do not have crystal balls in which to foresee all that is coming our way, we should be able to see the primary issues we need to address to maximize our performance. This brings me to the point: if you make make the individual goals that build up to your overall goals mandatory and take advantage of unforeseen opportunities, you will be positioning yourself for far greater performance in the future.
Many executives are good at making decisions but not so good at making commitments. They tend to treat most goals/decisions as the equivalent of “I will try,” and that typically spells death to the likelihood of everyone doing whatever it takes to achieve them. This creates a culture that has a mindset that goals are guides but not the rule.
Have you ever noticed that when a person or a group of people has really committed to doing something they always find a way to get it done. The energy is incredible. People brainstorm to find solutions. They work extra hours, find extra resources, and most importantly their mindset is different.
If you were to make every goal in your company mandatory, how would people’s behavior change from the way it is now? How would your decision process change? Make the shift to mandatory, and see how behavior and, more importantly, results change.
Howard Shore is a business growth expert who works with companies and people that want to maximize their growth potential by improving strategy, enhancing their knowledge, and improving motivation. To learn more about him or his firm please visit his website at www.activategroupinc.com or contact Howard Shore at (305) 722-7216 or shoreh@activategroupinc.com .
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Tags:budgets for next year, crystal balls, dissatisfied with their performance, Executive Coaching, executives, find extra resources, future, Goal, goals are guides, goals are guides but not the rule, good at making decisions, greater performance, Howard Shore, luck, making commitments, making decisions, maximize our performance, overall goals mandatory, taking advantage of opportunities, unforeseen opportunities, work extra hours
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Monday, November 29th, 2010
By Howard Shore
In Part 1, we got our attitudes in order, turned our decisions into commitments, made sure our word was worth something, and tackled time management. (more…)
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Tags:Activate Group Inc, activategroupinc.wordpress.com, bad meetings, business growth expert, constructive discussion, create the right structure, effective meetings, everyone participating, focus on improving 1% daily, Focus on Strengths, Howard Shore, improving motivation, learn how to hire the right people, Marcus Buckingham, match strengths and weaknesses, maximize growth, strengths outweigh their weaknesses, strive to constantly learn, Successful people, “A players”
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Tuesday, November 23rd, 2010
By Howard Shore
There has been much written on interviewing and selecting talent. As I speak with clients, even those who use some of the best interviewing techniques, the main point is being missed. The key to finding the ideal person for each position is to define “Talent.” The people tasked with filling a position need to ask themselves, “What are the talents that are necessary to perform this job very well?” This is the key question.
Often when looking to fill a job, the things that interviewers are looking for are:
- Education
- Experience in the role
- Experience in the industry
- Personality
- Aptitude
While we need to consider these things for many roles, if the applicant lacks the core talents specific to the position, he/she can possess all of the above and still not perform the way you want. For example, I want someone to be the head of strategic planning for my large company.
Some key talents to do this job well are as follows:
- Identify the questions that most others do not think to ask.
- Find patterns in data that most others cannot see.
- Persuade others who want to continue with the status quo to consider alternative possibilities.
- Present information in a way that others can’t.
- Ask very difficult questions of people who are their organizational superiors.
- Have the self-confidence to go against the grain and not be “yes men”.
The applicants may have experience in the process of strategic planning, have worked in my industry, have great personalities, and be really smart. The problem is that my interviewers typically do not even identify the other key talents as necessary, let alone probe for and get a sense that they exist in the applicants. Ironically, if someone has more of the latter and is light on the former, they will outperform the people that have more of the former in their resume.
If I want to ensure getting the right person to fill the position, I have to make sure that I have communicated all of the key factors for the job to the people who do the interviewing.
Howard Shore is a business growth expert that works with companies and people that want to maximize their growth potential by improving strategy, enhancing their knowledge, and improving motivation. To learn more about him or his firm please visit his website at www.activategroupinc.com or contact Howard Shore at (305) 722-7216 or shoreh@activategroupinc.com .
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Tags:best interviewing techniques, business growth expert, core talents specific, define talent, filling a position, finding the ideal person for each position, Have the self-confidence, Howard Shore, interviewing, key factors, key talents as necessary, organizational superiors, perform this job very well, process of strategic planning, resume, selecting talent
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Thursday, November 18th, 2010
By Howard Shore
Too often people search in the wrong places when trying to find out why they are not achieving their goals. They think there is something wrong with their time management program, so they buy a new one. They create long lists, and they rank things A, B and C only to find that they have over 100 As, 2 Bs and no Cs. The real problem is not the process they currently use to manage or use time. It is the habit of thoughts or attitudes they use to decide how they will use their time.
Belief systems lead to actions that cause results. If you or your people behave in ways that are counter-productive or do not support primary goals, then it is imperative that you identify the belief systems that cause that behavior. For example, let’s say you decide to exercise 3 days a week to achieve the goal of better health. However, your primary belief system is that exercise is boring and painful. What do you think the chances are that “exercise 3 days a week” will happen?
An additional thought on this dilemma of belief systems is that in our society we seek immediate gratification. The benefit of better health is a long-term goal. In the short term, a person avoids the pain of sore muscles and the loss of self-esteem that goes along with confirming one’s own bad physical shape by not going to the gym. In other words, they feel better about not going to the gym than they do about going. This is immediate gratification, even though the decision is a bad one.
In order to cause a change in behavior, a person must identify the immediate gratification they get from their bad behavior and the thought patterns that cause them to continue to practice it. Once identified, it is then necessary to find something more motivating to replace them. So, for example, many people would start to exercise if their doctor told them, “If you do not start to exercise tomorrow, you’ll have only six months to live, and if you do exercise, you will live another 25 years.”
Here are some examples of “habits of thought” or belief systems that may be preventing you from achieving your goals:
- Fear of making mistakes or allowing others to make them.
- Failure to delegate because of the belief that you can do things better and faster than the other people available to do the tasks.
- Discomfort with sharing information that would compel others to get things done in the right and timely manner.
- Perfectionism that causes one to spends too much time on things where the time is not warranted.
- Discomfort with giving positive feedback or “strokes” to others on a regular basis, causing those others to lose motivation and lower their productivity.
- An excessive need to “just be myself” and not adjust when appropriate, again causing others to lose motivation and be less productive.
The next time you or your people are not getting done what you think should be accomplished or are feeling constrained for time, find the belief systems that are getting in your way. You can change your belief systems if you make the effort and commit to doing so.
Howard Shore is a business growth expert that works with companies and people that want to maximize their growth potential by improving strategy, enhancing their knowledge, and improving motivation. To learn more about him or his firm please visit his website at www.activategroupinc.com or contact Howard Shore at (305) 722-7216 or shoreh@activategroupinc.com .
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Tags:Activate Group Inc, bad behavior, Belief systems lead to actions that cause results, benefit of better health, business growth expert, feeling constrained for time, habits of thought, how they will use their time, Howard Shore, immediate gratification, long-term goal, lose motivation, loss of self-esteem, lower their productivity, not achieving your goals, Perfectionism, seek immediate gratification, support primary goals
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Tuesday, November 16th, 2010
I recently held a workshop for a group of owners who are members of the Entrepreneurs Organization. (more…)
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Tags:119 waking hours, careers progress, Change Your Attitudes, Commit To Your Decisions, common habits, create a custom program, Entrepreneurs Organization, Executive Coach, executives should track their time, Focus on Energy vs. Hours, Give and Keep Your Word, great habits, greater success, Howard Shore, Know Where Your Time Goes, most successful U.S. executives, Plan Your Time, responsibilities, results change, success achievement, “must-do”
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Thursday, November 11th, 2010
Welcome followers to our new, and improved blog ! We appreciate the support from our followers!
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Thursday, November 11th, 2010
By Howard Shore
Companies whose market share is growing have fanatical discipline about their people. You know a company has fanatical discipline when they have the following in place:
- A clear understanding of how many people it takes to achieve their strategy.
- An organizational chart that maps out those positions critical to their strategy.
- Detailed job profiles for each position that identify the results expected from the position, the characteristics of the ideal person, and what the key success factors are.
- Annual updates of job profiles.
- A process of screening candidates that allows only qualified candidates to get to the interviewing stage.
- Training in the latest techniques in interviewing for every person in the organization that is involved in interviewing to greatly minimize the opportunity to hire a wrong person.
- An interview and background check process that is so good that there is a full development plan, training and coaching process ready for the new hire as soon as they come on board.
- A phenomenal 90-day ramp-up process that helps every new hire to assimilate in the organization, learn what they need to do, learn how the company does things, and to start their development process.
- A culture in which people do not stand around and chat because they always know what and how much they have to do and are self-compelled to get it done.
- A staffing plan that evaluates where there will be position growth and potential need for replacement.
- A process for building a ready bench of “A Players” to meet your staffing plan as the needs arise so you are ahead of the curve on recruitment and hiring.
- A method to systematically eliminate “B” and “C” Players in a timely fashion.
When you have those steps in place you are in a position to maximize growth and margin, and minimize cost. A weakness in any area is an opportunity for improvement in one or all three of those areas.
Howard Shore is a business growth expert that works with companies and people that want to maximize their growth potential by improving strategy, enhancing their knowledge, and improving motivation. To learn more about him or his firm please visit his website at www.activategroupinc.com or contact Howard Shore at (305) 722-7216 or shoreh@activategroupinc.com .
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Tags:achieve their strategy, business growth expert, hire a wrong person, Howard Shore, interviewing stage, job profiles, key success factors, market share is growing, need for replacement, opportunity for improvement, organizational chart, position growth, Results, staffing plan that evaluates, the ideal person, “A players”
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Wednesday, November 10th, 2010
By Howard Shore
In today’s business environment it is rare to find a product or service that is truly unique. Even if a company can develop a way to deliver its product or service that differentiates it from the competition, most of the time there is no legal means to prevent others from copying the method, and the advantage goes away quickly. So, the only two ways to truly differentiate your business from your competition is through your people and your company’s culture.
I want to talk about people because so many leaders give this topic lip service but do little to master the issue of building an outstanding team from top to bottom.
Most leaders say they only want to hire top people. They say they will not accept mediocrity on their team. They say they have pride in the people who work for them. How do I know this is merely lip service? I see these signs present in their companies:
- People doing the work of others because those others do not do their job well.
- Positions created to fit an existing employee instead of finding the right employee to fit a position created to fit the company’s strategy.
- Management tolerating the same mistake by an individual over and over again.
- Constant complaints by co-workers about a particular employee?
- People waiting around to be told what to do rather than figuring it out themselves.
- Little innovation in each position.
- High turnover in certain key positions.
- Higher overall turnover than one’s best-in-class competitors.
- Management spending more time “doing” instead of coaching, mentoring, recruiting, and holding people accountable.
- Little or no turnover in the company – an employee’s job is theirs forever no matter how they perform.
These problems result in lost revenue, increased costs, and lower margins. Many times leaders are under the misconception that they do not have a choice, that this is the only way they can do business. Ironically, they find it more comfortable to deal with the issues I’ve described and their consequences than to learn how to build the right organizational structure, define positions better, and be smarter about hiring. By taking the time up front to do it right, they would grow faster, have more time, reduce costs, and expand margins. Instead, they choose what is comfortable.
Howard Shore is a business growth expert that works with companies and people that want to maximize their growth potential by improving strategy, enhancing their knowledge, and improving motivation. To learn more about him or his firm please visit his website at www.activategroupinc.com , or contact Howard Shore at (305) 722-7216 or shoreh@activategroupinc.com.
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Tags:Activate Group Inc, be smarter about hiring, build the right organizational structure, building an outstanding team, building an outstanding team from top to bottom, business growth expert, define positions better, do not do their job well, employee to fit a position, expand margins, grow faster, have more time, High turnover, hire top people, Howard Shore, increased costs, lip service, lower margins, not accept mediocrity, rare to find a product or service that is truly unique, reduce costs, result in lost revenue, your company’s culture, your people
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Monday, November 1st, 2010
By Howard Shore
Many of the companies we work with and come across define their recruiting criteria incorrectly, and some do not even realize they have a problem. (more…)
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Tags:A Player, Activate Group, B or C Player, business growth expert, CFO, common denominator, criteria for the candidates, engaging personality, filling positions in a company, Fortune 500 Company, Howard Shore, Inc., levels of performance, past, public company, qualified candidate, recruiting criteria, Results, screening process, solve a problem, track records, trust, value to your company, very smart politician, vital talent is leadership ability, well credentialed
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